- Why do I need a mozaWeb account?
- How can I log into my mozaWeb account?
- I forgot my password
- How can I modify my password and other data of my mozaWeb account?
- How to watch 3D scenes with a VR headset?
- Can educational content found on mozaWeb or in mozaBook be shared externally?
- How can I allow cookies in my browser?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- Why can't I open 3D scenes?
- How can I continue to use Flash content?
- Why do I have to activate the digital publications?
- Use the mozaWeb browser
- I cannot use mozaBook even though I have a Mozaik Teacher / Mozaik Student licence.
- I have multiple user accounts and I would like to merge them
- How can I switch to a Teacher account?
- How can I switch to a Teacher account in Bulgaria?
- How do I sign in with my edu.mon.bg account?
A user may register to mozaWeb more than once and thus have multiple user accounts. To avoid confusion, we recommend that each user use only one registered account.
If you have multiple accounts, you have the option to merge your user accounts. To do that, log in to your account you want to keep then click on your name at the top of the page, then on 'My profile'. (1)
In the Basic information section, find the mozaWeb username row and click on the 'Merge user account' option. (2)
In the form that opens, enter the details (username or email address, and password) of the account that you want to merge (that is, to terminate), then click on the Merge Accounts button.
All licences and uploads associated with the terminated user account will be transferred to the user account you decided to keep.