- Why can't I open 3D scenes?
- I cannot open the tools on my tablet or mobile device.
- Changing your hard drive or your computer; reinstalling mozaBook; entering a new licence code
- System requirements
- Can I use mozaBook on an Apple MacOS computer?
- How can I transfer my mozaBook licence to another computer?
- How can I send feedback and bug reports in mozaBook?
- How can I continue to use Flash content?
- How to watch 3D scenes with a VR headset?
- How can I delete my user account?
- Hogyan tudom lemondani az előfizetésem?
- How can I allow cookies in my browser?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- How can I start mozaBook in windowed mode?
- Missing dll file after a mozaBook update
- Nem tudom aktiválni a licencemet, hibaüzenetet kapok. Mit tegyek?
- What licence code do I have? How do I know what digital content can I access with my licence code?
- The 3D player is not launched in Windows 7
- Use the mozaWeb browser
- Hogyan telepíthetem a 3D lejátszót az alapértelmezettől eltérő mappába?
- I have multiple user accounts and I would like to merge them
- I receive an error message about proxy settings when I launch mozaBook
- Why can mozaBook not connect to the mozaWeb server?
- How can I switch to a Teacher account?
- How can I switch to a Teacher account in Bulgaria?
- How to send feedback from mozaBook when the server is not available?
- I use a Chromebook. How can I open 3D scenes?
- How do I sign in with my edu.mon.bg account?
A user may register to mozaWeb more than once and thus have multiple user accounts. To avoid confusion, we recommend that each user use only one registered account.
If you have multiple accounts, you have the option to merge your user accounts. To do that, log in to your account you want to keep then click on your name at the top of the page, then on 'My profile'. (1)
In the Basic information section, find the mozaWeb username row and click on the 'Merge user account' option. (2)
In the form that opens, enter the details (username or email address, and password) of the account that you want to merge (that is, to terminate), then click on the Merge Accounts button.
All licences and uploads associated with the terminated user account will be transferred to the user account you decided to keep.